v1.5.6 is an enhancement release for\u00a0U-TAP SDI and U-TAP HDMI. Please read the Release Notes\u00a0for details regarding loading the firmware update with the new Software Updater.\r\n","product":0,"category":"so","platform_mac":1,"platform_pc":0,"platform_linux":0,"platform":"m","showdate":"y","released":"4\/12\/2022","url":"","ziparchive":true,"files":["file":"AJA_U-TAP_Updater_macOS_v1.5.6.zip","abspath":"\/var\/www\/sierra\/releases\/20230118233302\/webroot\/public\/assets\/support\/files\/8632\/en\/AJA_U-TAP_Updater_macOS_v1.5.6.zip","urlpath":"https:\/\/www.aja.com\/assets\/support\/files\/8632\/en\/","ext":"zip"]}],"p":["id":8635,"title":"AJA U-TAP v1.5.6 for Windows","description":"v1.5.6 is an\u00a0enhancement update for U-TAP SDI and U-TAP HDMI\u00a0. 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Please read the Release Notes\u00a0for details regarding loading the firmware update with the new Software Updater.\r\n","product":0,"category":"sa","platform_mac":0,"platform_pc":1,"platform_linux":0,"platform":"m","showdate":"y","released":"3\/22\/2021","url":"","ziparchive":true,"files":["file":"AJA_U-TAP_Updater_Windows_v1.5.5.zip","abspath":"\/var\/www\/sierra\/releases\/20230118233302\/webroot\/public\/assets\/support\/files\/8086\/en\/AJA_U-TAP_Updater_Windows_v1.5.5.zip","urlpath":"https:\/\/www.aja.com\/assets\/support\/files\/8086\/en\/","ext":"zip"]],"l":[],"mac_count":1,"pc_count":1,"linux_count":0,"load_count":2,"show_links":false,"m_load":1,"p_load":1,"l_load":1,"m_cached":true,"p_cached":true,"l_cached":true,"tag":"ma","title":"Manuals","items":"m":["id":8638,"title":"AJA U-TAP SDI and U-TAP HDMI Manual v1.5.6","description":"AJA U-TAP Series Manual v1.5.6\r\n","product":0,"category":"ma","platform_mac":1,"platform_pc":1,"platform_linux":0,"platform":"m","showdate":"y","released":"4\/12\/2022","url":"","ziparchive":false,"files":["file":"AJA_U-TAP_Manual_v1.5.6.pdf","abspath":"\/var\/www\/sierra\/releases\/20230118233302\/webroot\/public\/assets\/support\/files\/8638\/en\/AJA_U-TAP_Manual_v1.5.6.pdf","urlpath":"https:\/\/www.aja.com\/assets\/support\/files\/8638\/en\/","ext":"pdf"]],"p":["id":8638,"title":"AJA U-TAP SDI and U-TAP HDMI Manual v1.5.6","description":"AJA U-TAP Series Manual v1.5.6\r\n","product":0,"category":"ma","platform_mac":1,"platform_pc":1,"platform_linux":0,"platform":"m","showdate":"y","released":"4\/12\/2022","url":"","ziparchive":false,"files":["file":"AJA_U-TAP_Manual_v1.5.6.pdf","abspath":"\/var\/www\/sierra\/releases\/20230118233302\/webroot\/public\/assets\/support\/files\/8638\/en\/AJA_U-TAP_Manual_v1.5.6.pdf","urlpath":"https:\/\/www.aja.com\/assets\/support\/files\/8638\/en\/","ext":"pdf"]],"l":[],"mac_count":1,"pc_count":1,"linux_count":0,"load_count":2,"show_links":false,"m_load":1,"p_load":1,"l_load":1,"m_cached":true,"p_cached":true,"l_cached":true,"tag":"ct","title":"Compatability Tables","items":"m":[],"p":[],"l":[],"mac_count":0,"pc_count":0,"linux_count":0,"load_count":0,"show_links":false,"m_load":1,"p_load":1,"l_load":1,"m_cached":true,"p_cached":true,"l_cached":true,"tag":"cc","title":"Comparison Charts","items":"m":[],"p":[],"l":[],"mac_count":0,"pc_count":0,"linux_count":0,"load_count":0,"show_links":false,"m_load":1,"p_load":1,"l_load":1,"m_cached":true,"p_cached":true,"l_cached":true,"tag":"wp","title":"White Papers","items":"m":[],"p":[],"l":[],"mac_count":0,"pc_count":0,"linux_count":0,"load_count":0,"show_links":false,"m_load":1,"p_load":1,"l_load":1,"m_cached":true,"p_cached":true,"l_cached":true,"tag":"do","title":"Documents","items":"m":[],"p":[],"l":[],"mac_count":0,"pc_count":0,"linux_count":0,"load_count":0,"show_links":false,"m_load":1,"p_load":1,"l_load":1,"m_cached":true,"p_cached":true,"l_cached":true,"tag":"fa","title":"FAQ","items":"m":["id":7305,"title":"Does U-TAP support video conferencing and chat software such as Facebook Live, Google Hangouts, GoToMeeting, MS Teams, OBS, Skype, Zoom, etc.?","description":"Yes. U-TAP supports these types of apps and many more. See the full range of supported application types by category here:\u00a0https:\/\/www.aja.com\/compatibility\/u-tap.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":0,"platform_linux":0,"platform":"m","showdate":"y","released":"1\/19\/2017","url":"","ziparchive":false,"files":[],"id":7302,"title":"Why use U-TAP instead of a webcam?","description":"For a more polished look, many opt to use U-TAP to receive the output from higher end cameras, gaming, and graphics systems. U-TAP allows you to use your computer to input a range of different video sources via an ever growing list of video software tools for video calls and conferences, podcasts, live event streaming, and much more: https:\/\/www.aja.com\/compatibility\/u-tap.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":0,"platform_linux":0,"platform":"m","showdate":"y","released":"1\/19\/2017","url":"","ziparchive":false,"files":[],"id":7299,"title":"What is the maximum video quality supported by U-TAP? ","description":"U-TAP HDMI: YCbCr, 4:4:4, 8, 10, 12-bit \/ RGB 4:4:4, 8, 10, 12-bit\r\n\r\nU-TAP SDI: YCbCr, 4:2:2, 10-bit\r\n\r\nNote that the host system specifications and software will govern what frame rates and bit depths are possible. U-TAP will provide the video data, and the host system\/software application is responsible for processing that data quickly enough to produce smooth video.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":0,"platform_linux":0,"platform":"m","showdate":"y","released":"1\/19\/2017","url":"","ziparchive":false,"files":[],"id":7296,"title":"I am a Linux user, how do I update U-TAP?","description":"It's true that there is no U-TAP Updater application to allow updates natively on Linux. The good news is that the workaround is pretty simple. Locate pretty much any mac or windows system with a USB 3.0 (USB 3.2, GEN 1)\u00a0port. Download and run the update on that system. Once complete, take the U-TAP back to your trusty Linux system.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":0,"platform_linux":0,"platform":"m","showdate":"y","released":"1\/19\/2017","url":"","ziparchive":false,"files":[],"id":3907,"title":"U-TAP has no drivers to install? How then are the U-TAP products seen by the OS?","description":"U-TAP HDMI and U-TAP SDI use a technology called UVC (USB Video Class) and UAC (USB Audio Class). This is how most webcams interact with the host operating systems. This allows the device to not need any third party driver installs or configuration. Just plug it in and open the application as support for the devices is provided at the operating system level.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":0,"platform_linux":0,"platform":"m","showdate":"y","released":"1\/19\/2017","url":"","ziparchive":false,"files":[],"id":3955,"title":"What Operating Systems does U-TAP support?","description":"U-TAP is designed to work with operating systems that support UVC and UAC.\r\n\r\nAs of the U-TAP v1.5.4 update:\r\n\r\nMac Updater application, U-TAP HDMI and U-TAP SDI are compatible with Mac M1.\r\n\r\nMac Updater application, U-TAP HDMI and U-TAP SDI are compatible with macOS Big Sur 11.x.\r\n\r\nWin Updater application, U-TAP HDMI and U-TAP SDI no longer tested or officially supported with versions prior to Windows 10.\r\n\r\nLinux: Note there is no U-TAP Updater installer for Linux, but U-TAP does run under Linux. To get around this, locate pretty much any Mac or Windows system with a USB 3.0 (USB 3.2, GEN 1) port. Download and run the update on that system. Once complete, take the U-TAP back to your trusty Linux system.\r\n\r\n\u2022 Firmware Update for U-TAP HDMI and U-TAP SDI compatible with Linux CENTOS 8.\r\n\r\n\u2022 Firmware Update for U-TAP HDMI and U-TAP SDI compatible with Linux Ubuntu 20.04 LTS.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":0,"platform_linux":0,"platform":"m","showdate":"y","released":"1\/19\/2017","url":"","ziparchive":false,"files":[],"id":3952,"title":"Since U-TAP has no drivers to install, how do I actually use it? ","description":"To capture video content with U-TAP, you will need a UVC compatible application. Most applications that support webcam ingest or capture will work. Quicktime X, VLC, and many more.Please see AJA\u2019s compatibility grid for known software compatibility: https:\/\/www.aja.com\/compatibility\/u-tap.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":0,"platform_linux":0,"platform":"m","showdate":"y","released":"1\/19\/2017","url":"","ziparchive":false,"files":[],"id":3949,"title":"What type of interface is needed to connect U-TAP to my computer?","description":"U-TAP is natively USB 3.0 (USB 3.2, Gen 1) and requires a USB 3.0 (USB 3.2, GEN 1) connection or better on the host computer for full 1080p 60 capture to be possible.\r\n\r\nCompatible Host Computer Interfaces\r\n\r\n\u2022 USB 3.0 (USB 3.2, Gen 1) \"SuperSpeed USB 5Gbps\"\r\n\r\n\u2022 USB 3.1 (USB 3.2, Gen 2) \"SuperSpeed USB 10Gbps\"\r\n\r\n\u2022 USB 3.2 (USB 3.2, Gen 2x2) \"SuperSpeed USB 20Gbps\"\r\n\r\n\u2022 USB 2.0\r\n\r\nNote: USB 2.0, and\/or USB connections via Hubs, may not always deliver sufficient power for U-TAP.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":0,"platform_linux":0,"platform":"m","showdate":"y","released":"1\/19\/2017","url":"","ziparchive":false,"files":[],"id":7815,"title":"What are the limitations with using USB 2.0?","description":"U-TAP is natively USB 3.0 (USB 3.2, Gen 1), so using a host computer with USB 2.0 connectivity will reduce and limit performance. Furthermore, power needs are not always met from USB 2.0 connections, thus introducing instability. U-TAP will negotiate with the USB bus in the host computer and provide the best results possible.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":0,"platform_linux":0,"platform":"m","showdate":"y","released":"1\/19\/2017","url":"","ziparchive":false,"files":[],"id":3946,"title":"How can I verify whether my system has USB 3.0 (USB 3.2, GEN 1)?","description":"USB 3.0 (USB 3.2, GEN 1), also known as \"SuperSpeed USB 5Gbps\", comes standard on all computers manufactured after 2011. USB 3.0 (USB 3.2, GEN 1) ports are normally colored blue (instead of black). Check with your computer or motherboard manufacturer to verify that USB 3.0 is present on your system.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":0,"platform_linux":0,"platform":"m","showdate":"y","released":"1\/19\/2017","url":"","ziparchive":false,"files":[],"id":3943,"title":"Will USB extenders like those made by Extron work with the U-TAP?","description":"U-TAP sends bulk data for video and isosynchronous data for audio,\u00a0which is not compatible with Extron Extenders since they expect isosynchronous video.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":0,"platform_linux":0,"platform":"m","showdate":"y","released":"1\/19\/2017","url":"","ziparchive":false,"files":[],"id":3940,"title":"What type of USB cable should I use with U-TAP when using a USB 3.0 (USB 3.2, GEN 1) port (or better) on the host computer?","description":"AJA recommends using USB-IF certified cables no longer than 1 meter or 3 feet long for best result with USB3 connectivity.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":0,"platform_linux":0,"platform":"m","showdate":"y","released":"1\/19\/2017","url":"","ziparchive":false,"files":[],"id":3937,"title":"Can I have multiple U-TAPs connected to my computer and talking to multiple capture applications at once?","description":"Yes, you can attach multiple U-TAPs to the same CPU through its built-in USB connections! However, attaching Multiple U-TAPs to one system might impact the expected frame rate of incoming video, depending on the CPU, RAM, etc. If you are going to do this, then be prepared to test and tune your setup. Compare different host computers, try different USB port combinations to see what gives you the best result. Be aware that on some laptops, a portion of (or perhaps all) USB ports are essentially on a hub, and USB hubs don\u2019t always provide suitable power for U-TAP to function reliably.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":0,"platform_linux":0,"platform":"m","showdate":"y","released":"1\/19\/2017","url":"","ziparchive":false,"files":[],"id":3934,"title":"What is the maximum frames per second that U-TAP can capture?","description":"U-TAP is capable of up to 60 frames per second of capture at resolutions up to 1080p when connected to a USB 3.0 (USB 3.2, GEN 1) connection (or better) on the host computer.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":0,"platform_linux":0,"platform":"m","showdate":"y","released":"1\/19\/2017","url":"","ziparchive":false,"files":[],"id":3931,"title":"Does U-TAP change the resolution of the images it captures to transfer to the host computer?","description":"This is dependent on the capture application. Many applications do not expose the user to the different output sizes and control those settings internally to maintain best picture quality. This is very common with Video Conferencing and Video Chat applications.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":0,"platform_linux":0,"platform":"m","showdate":"y","released":"1\/19\/2017","url":"","ziparchive":false,"files":[],"id":3928,"title":"Can I force the U-TAP to capture a certain resolution and framerate regardless of input resolution and framerate?","description":"Yes, the U-TAP hardware is capable of these conversions. However, the controls for these needs are provided by the software you are using, and only certain applications expose these controls.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":0,"platform_linux":0,"platform":"m","showdate":"y","released":"1\/19\/2017","url":"","ziparchive":false,"files":[],"id":3925,"title":"Can I use different video sources with the U-TAP while maintaining the same capture signal?","description":"Yes, changing video sources will not negatively impact the capture signal or format in the application.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":0,"platform_linux":0,"platform":"m","showdate":"y","released":"1\/19\/2017","url":"","ziparchive":false,"files":[],"id":3922,"title":"Does U-TAP compress my video sources or use frame compression when capturing video content?","description":"No,\u00a0U-TAP can scale, but it does not compress the video. U-TAP offers ingest of uncompressed video.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":0,"platform_linux":0,"platform":"m","showdate":"y","released":"1\/19\/2017","url":"","ziparchive":false,"files":[],"id":3919,"title":"Does U-TAP induce any capture delay?","description":"U-TAP adds near zero delays. However, third party applications may cause additional capture delay. For example, the application AmCap adds 500 Millisecond delay to the audio path by default, which can be adjusted within the application itself.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":0,"platform_linux":0,"platform":"m","showdate":"y","released":"1\/19\/2017","url":"","ziparchive":false,"files":[],"id":3916,"title":"My image appears reversed in my capture application; why is this happening?","description":"This is just a visual quirk \u2013 image mirroring happens with most UVC-friendly applications. But don\u2019t worry! All captured video content will appear correctly despite appearing reversed in your application during capture!\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":0,"platform_linux":0,"platform":"m","showdate":"y","released":"1\/19\/2017","url":"","ziparchive":false,"files":[],"id":3913,"title":"Can U-TAP save captured signals as a movie?","description":"U-TAP cannot save or capture video by itself, but many applications support this.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":0,"platform_linux":0,"platform":"m","showdate":"y","released":"1\/19\/2017","url":"","ziparchive":false,"files":[],"id":3910,"title":"How do I get analog audio in to a U-TAP device?","description":"To get analog audio into a U-TAP you need to embed the Audio prior to the signal getting to the U-TAP as U-TAP devices are digital devices.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":0,"platform_linux":0,"platform":"m","showdate":"y","released":"1\/19\/2017","url":"","ziparchive":false,"files":[],"id":7308,"title":"Does AJA have any troubleshooting advice if I am having problems?","description":"\u00b7 For troubleshooting, it is highly recommended to try at least two different USB cables and two different USB ports\u00a0to make sure the problem is not a damaged cable or unreliable USB port.\r\n\r\n\u00b7 Not all USB hubs or extenders properly support video devices. If there is a USB hub or extender between U-TAP and the host-system and difficulties are being experienced, try connecting U-TAP directly to your computer using a known good cable.\r\n\r\n\u00b7 If problems occur with U-TAP not being recognized by your host-system, most often, this can be resolved by unplugging and replugging the U-TAP.\r\n\r\n\u00b7 It is recommended to disable system sleep and hibernation when using U-TAP to avoid loss of connection and\/or behavior that requires an unplug and replug in order to put U-TAP back into a functional state for Video Capture.\r\n\r\n\u00b7 If problems cannot be resolved by unplugging and replugging the U-TAP, a host-system system shutdown and restart may be required.\r\n\r\n\u00b7 Check to make sure the most powerful GPU available to the U-TAP host-system is in use. For example, some systems have both an onboard\/embedded graphics adapter as well as a (more powerful) third party GPU.\r\n\r\n\u00b7 Be aware of how many applications are running and consuming resources (CPU cycles, RAM) on your host system. If you are running multiple software applications, try closing some to see if a point can be found where U-TAP is not having to compete for the system resources necessary for Video Capture.\r\n\r\n\u00b7 From time to time, OS updates may cause issues that have to be addressed via a firmware update. If you have recently updated to a new host-system OS and are now experiencing problems, please contact AJA Technical Support with the previous and current OS versions.\r\n\r\n\u00b7 Occasionally, for some computers, it may be necessary to update the USB chipset driver. Check with the manufacturer of the host-system (or your IT department) to see if you have the latest version installed.\r\n\r\n\u00b7 AV sync problems; U-TAP is only capable of creating a maximum delay of 10ms between the video and audio. Any AV sync issues beyond that are due to the host application and the USB audio sink.\r\n","product":0,"category":"fa","platform_mac":1,"platform_pc":0,"platform_linux":0,"platform":"m","showdate":"y","released":"1\/19\/2017","url":"","ziparchive":false,"files":[]],"p":[],"l":[],"mac_count":23,"pc_count":0,"linux_count":0,"load_count":23,"show_links":false,"m_load":1,"p_load":1,"l_load":1,"m_cached":true,"p_cached":true,"l_cached":true],"title":"U-TAP SDI","platform":"m","category":"","tag":"u-tap-sdi","dlcount":58,"keywords":"","lang":"en","num":0,"term":"","dynamic":true,"itemsperload":15,"threshold":20}; Contact Support 180 Litton Drive, Grass Valley, CA 95945 USA Phone: +1-530-271-3190, Fax: +1-530-271-3140 Email: support@aja.com
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